SALON POLICY & PROCEDURES

At Billie Jean Styles LLC we provide luxury haircare, one client at a time appointments, and excellent customer service. No waiting and no double booking. Complimentary beverages and refreshments are served in a relaxing atmosphere for the ultimate self care experience. The policies and procedures below help make all of the above possible. I can not make any exceptions.

Business Hours
Wednesday-Friday 9:00am-3:00pm. 

 

Location
We are located inside Image Studios 360 in suite 118. 1607 Laurens Road Suite 104 Greenville SC 29607. 

New Clients

I am accepting new clients. Availability is limited.

 

New clients must book the new client experience.

A 50% percent non refundable deposit fee is required to book.

Upon arrival 

Have a seat in the lobby. Please do not disturb the current session. I will be with you as soon as possible. Please do not arrive more than 10 minutes early or late. If I am running more than 10 minutes behind I will text you.

 

Exclusions

I only provide the services on the service menu. I do not service children. I only service women ages 18 & UP.

 

Private Appointments 

Children are not allowed. Extra guests are not allowed.

 

COVID 19 Policy

If you are sick please cancel.

 

Late Policy

We can only allow a 10 minute grace period.

Cancellations

Appointments must be canceled online. 

If you do not cancel at least 24 hours in advance the non refundable deposit fee paid at the time of booking will be retained to cover the late cancellation fee. 
(late cancellation fee is 50% of scheduled service)

 

If you No Call/No show you will be charged the remaining balance of the scheduled service to cover the no call no show fee. 
(no call/no show fee is 100% of scheduled service)

Payments

We accept credit cards and cash. All sales are final.

 

Contact

Text (864)841-9045 or Email billiejean@billiejeanstyles.com We will respond to emails within 24 business hours. 


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