SALON POLICY & PROCEDURES

At Billie Jean Styles LLC we provide luxury haircare, private appointments, and excellent customer service. No waiting and no double booking. Complimentary beverages and refreshments are served in a relaxing atmosphere for the ultimate self care experience. The policies and procedures below help make all of the above possible. I can not make any exceptions.

Business Hours
Wednesday-Friday 9:00am-4:00pm. 

 

Location
Billie Jean Styles LLC is located inside Image Studios 360. 1607 Laurens Road Suite 104 Greenville SC 29607. 

 

Appointments

Standing biweekly appointments only. Online booking is only available for potential new clients to book the mandatory new client consultation.

 

New Clients

New clients must book the mandatory new client consultation. Do not book a service. It will be cancelled. Services will not be rendered on the same day as the consultation. At the end of the consultation, I will book your first service and set up your standing biweekly appointments for you.

Upon arrival 

Have a seat in my reception suite (suite 127). Please do not disturb the current session in my spa suite (suite 110). I will be with you as soon as possible. Please do not arrive more than 10 minutes early or late. If I am running more than 10 minutes behind I will text you.

Exclusions

I only provide the services on the service menu. I do not service children. I only service women ages 18 & UP.

 

Private Appointments 

Children are not allowed. Extra guests are not allowed.

 

COVID 19 Policy

If you are sick please cancel.

 

Late Policy

I can only allow a 10 minute grace period.

Cancellations

Please cancel 24 hours in advance to avoid a 50% charge of the scheduled service to the card on file. If the card on file declines the cancellation fee all future appointments will be canceled. No call No shows will be charged 100% of the scheduled service and all future appointments will be canceled.

 

Payments

We accept all major credit cards. Cash is not preferred. No Refunds. All sales final.

 

Contact

Email billiejean@billiejeanstyles.com or Text (864)841-9045. No calls please. We will respond to text and emails within 24 business hours. 


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