SALON POLICY & PROCEDURES

At Billie Jean Styles LLC we provide luxury haircare, private appointments, and excellent customer service. No waiting and no double booking. Complimentary beverages and refreshments are served in a relaxing atmosphere for the ultimate self care experience. The policies and procedures below help make all of the above possible. I can not make any exceptions.

Business Hours
Wednesday-Friday 9:00am-4:00pm. 

 

Location
Billie Jean Styles LLC is located inside Image Studios 360. 1607 Laurens Road Suite 104 Greenville SC 29607. 

 

Appointments

Standing biweekly appointments only. Online booking is only available for potential new clients to book the mandatory new client consultation.

 

New Clients

New clients must book the mandatory new client consultation. Do not book a service. It will be cancelled. Services will not be rendered on the same day as the consultation. At the end of the consultation, I will book your first service and set up your standing biweekly appointments for you.

*I am not accepting new clients at this time. 2022 is booked. Please visit my website billliejeanstyles.com to be added to the waitlist.*

 

Upon arrival 

Have a seat on the bench in the hallway in front of my salon suite 110. Please do not disturb the current session. I will be with you as soon as possible. Please do not arrive more than 15 minutes early for your appointment. Do not arrive to the consultation or any service appointment in braids, twist, or extensions. Your hair must be completely detangled when you arrive to all appointments, or the appointment will be canceled.

 

Exclusions

I only provide the services on the service menu. I do not service children. I only service women ages 18 & UP.

 

Private Appointments 

Children are not allowed. Extra guests are not allowed. If you arrive with children or guest, the appointment will be canceled.

 

COVID 19 Policy

All guests are required to wear mask throughout the entire service. Your temperature will be checked upon arrival. If you are sick please cancel.

 

Late Policy

I can only allow a 15-minute grace period. After 15 minutes the appointment will be canceled, and you will be charged the full price of the scheduled service.

Cancellations

Please cancel 24 hours in advance to avoid a 50% charge of the scheduled service to the card on file. If the card on file declines the cancellation fee all future appointments will be canceled. No call No shows will be charged 100% of the scheduled service and all future appointments will be canceled.

 

Payments

We accept all major credit cards. Cash is not preferred. No Refunds. All sales final.

 

Contact

Email billiejean@billiejeanstyles.com or Text (864)841-9045. No calls please. We will respond to text and emails within 24 business hours. 


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